Collection Philosophy

ConServe's success in recovering on defaulted loans pivots around our philosophy to treat everybody with dignity and respect and develop win-win scenarios for both our Clients and the borrowers. We believe in having the right people, doing the right things, at the right time.

 

Mission

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

 

Vision

• ConServe will be regarded as the industry leader and the preferred choice by our Clients, our employees and our competitors.
• ConServe will meet and exceed Client's needs and expectations ensuring long-term, mutually beneficial relationships.
• ConServe will provide continuous training for all employees, thereby empowering them to deliver exemplary service in a consistent, compliant and professional manner.
• ConServe will optimize beneficial outcomes for all our stakeholders as a result of committed people, ethical and sound business process, use of technology and a solid capital structure/funding source.

 

Values

     We as ConServe employees share the responsibility of making the following Core Values a central part of our everyday business activities so that our stellar reputation is maintained:

• Ethics and compliance drive all our activities and all our work demonstrates character, integrity and respect.
• Client satisfaction is our top priority.
• We work as a Team – together we can accomplish anything.
• We communicate effectively.
• We always meet our commitments.
• We recruit, hire, develop and promote the very best; people are our most valuable asset.
• At ConServe, the means justify the ends.