Call taking and data entry into various computer logs and record keeping systems. Gathering situational awareness on the Regional NYSDOT road network in the Traffic Management Center (TMC) by monitoring traffic cameras installed along the road network and declaring and responding to traffic incidents in a timely manner. Dispatching NYSDOT help truck crews for routine and

Call taking and data entry into various computer logs and record keeping software using Microsoft applications (SharePoint, Outlook, Excel, Word, etc.). Monitoring traffic cameras installed along the road network for declaring and responding to traffic incidents in a timely manner. Deploy messaging and monitor VMS (Virtual Message System) boards. Dispatching NYSDOT help t