Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handl

This exciting opportunity is in the Customer Care Center where we support our customers via telephone and written correspondence. Our B2B channels include Commercial Contractors, Commercial Service (CCS), National Accounts, and International offices who are seeking after market replacement components. The Customer Care Center is a high volume, fast paced and metric driven

Provides Test support for Operations. Provide troubleshooting and process guidance to represented workforce in both proactive and reactive situations. Develops and Updates test procedures based on Test Requirements, solves technical issues with the Special Test Equipment (STE) and Unit Under test (tactical/customer equipment). Participates in technical reviews, identifies

include Review and compare Supply Chain goods receipt entries and relative supplier invoice data. Identify document errors and conduct root cause analysis. Align system data to allow remittance processes to be successful. Communicate with Sourcing Management to address root causes. Report payment status across multiple suppliers using integrated data from various systems.